EFU Life receives Consumers Choice Award 2021

Consumers Choice Award 2021

Karachi: EFU Life Assurance Limited, leading private sector life insurance provider in Pakistan, has been honored with the prestigious ‘Consumers Choice Award 2021’ for Best Life Insurance Company at the 15th Consumers Choice Award 2020-21. Mr. Mustafa Hussain Oonwala, National Sales Director, EFU Life received the award on behalf of the company from Mr. Syed Amin ul Haque, Federal Minister for IT & Telecommunication and Chief Guest for the event.

This is the 12th consecutive year that EFU Life has been conferred with Consumers Choice Award. The award reflects the Company’s customer – centric approach, innovative products catering to the evolving needs of customers and the latest practices it adopts for providing superior services.

Consumers Association of Pakistan is a non-government, non-profit organization set up in 2000 to protect and educate consumers. It aims to safeguard the interest of consumers while ensuring that their needs are given a higher priority.

 
 

EFU Life Wins ‘Brand Of The Year Award 2020′

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EFU Life Assurance Limited, the leading private life insurance provider in the country, has been conferred with ‘Brands of the Year Award 2020’ for the Best Life Insurance Company by The Brands Foundation. The Company has been awarded this title 9 times.

‘Brands of the Year Award’ is a distinctive and premier recognition for a brand recognized as a champion in its industry category based on current year market standing and consumer preference. It honors only that single brand in each category every year which dominantly led through all the levels of selection criteria.

EFU Life is pioneer of the unit linking concept in Pakistan and has always been at the forefront of groundbreaking innovations in products, technology and services with an Insurer Financial Strength rating of AA+ (Outlook: Stable) by VIS.

The Company is committed to building on to the brand and providing comprehensive accessible and affordable insurance plans to meet the diverse needs of individuals through different stages of their life.

EFU Life and HABIBMETRO to provide Takaful Protection to Roshan Digital Account holders

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EFU Life and HABIBMETRO to provide Takaful Protection to Roshan Digital Accountholders

EFU Life Assurance Ltd and HABIBMETRO have joined hands to offer EFU Roshan Protection Plan for the Roshan Digital Accountholders of HABIBMETRO.

The agreement signing ceremony was attended by Mr. Ahmed Shah Duranni (Group Executive Retail Banking HABIBMETRO), Mr. Mohammed Ali Ahmed (Deputy Managing Director EFU Life), Ms. Sarah Irfan (Head of Wealth Management & Liabilities HABIBMETRO), Ms. Nilofer Sohail (Head of Channel Strategy & Execution EFU Life) along with other representatives from both the organizations.

Roshan Digital Account is a complete and innovative digital banking solution that integrates the Pakistani diaspora with Pakistan’s banking and payment system – from opening a bank account online to offering various innovative services to the Non Resident Pakistanis (NRPs) for themselves and their families.

Prime Minister Imran Khan has, on various occasions, termed overseas Pakistanis as the ‘most patriotic’ and has highlighted the commendable contribution made by the NRPs towards the financial inclusion and the economic advancement of the country. “EFU Roshan Protection Plan” is a complete takaful protection plan which has been designed keeping in mind the broader vision of the Government of Pakistan and State Bank of Pakistan. This is an entirely digital plan which does not require any paper documentation and gives peace of mind to the NRPs by providing them with innovative offerings such as Income protection, Health protection for their families, and preventive health measures for both the NRPs and their families in Pakistan.

Speaking at the occasion, Mr. Mohammed Ali Ahmed said, “The RDA platform provides various facilities to NRPs and we identified insurance as one of the needs that could be addressed via this initiative. Since RDA was launched, we have been engaged with various stakeholders, including international organizations, who will be providing their services to make this offering unique and need based for NRPs”.

Mr. Ahmed Shah Duranni concluded, “This proposition will further strengthen our HABIBMETRO Roshan Digital Account offering for Overseas Pakistanis and those Pakistanis with declared assets abroad, who are looking for a comprehensive digital banking solution that enables them to conduct banking services and avail insurance solutions from anywhere in the world.”

EFU Life Wins Best Domestic Life Insurer of the Year – Pakistan at the Insurance Asia Awards 2021

EFU Life Assurance Limited, the leading life insurance provider in the country, has been awarded
Best Domestic Life Insurer of the Year at Insurance Asia Awards 2021. As an industry leader, EFU Life has been committed to bringing new groundbreaking innovation in its products and services, coupled with a strong technological capacity and effective use of digitalization.

Speaking on the occasion, Taher G. Sachak, EFU Life’s CEO and Managing Director, said, “In Pakistan, life insurance is never considered a priority when it comes to financial planning. With the pandemic, the industry took a bigger hit, as our business model relies on face-to-face meetings and customized financial plans depending on the need and life stage of the prospect. In spite of these challenges, EFU Life managed to not only sustain but expand its business and further strengthened its financial base.”

In Pakistan, where the gross domestic product contracted for the first time in six decades, EFU Life rose to the challenge and immediately developed a COVID-19 response strategy, which launched early in the pandemic. Focused on customer and employee well-being, the strategy proposed COVID-19 specific products centered on digitalization.

In 2020, EFU Life and EFU Hemayah Takaful provided a financial security net to over four million lives through its diverse footprint across Pakistan. EFU Life, awarded as the Domestic Life Insurer of the Year – Pakistan at the Insurance Asia Awards, has embarked on several campaigns to increase awareness and help more Pakistanis understand the importance of insurance. These campaigns have been launched through mass media and rural activations, amongst others.

Whilst insurance has been slow to pick up on digitalization, EFU Life has been actively leveraging digital tools, engaging multiple market segments with innovative solutions.

“These digital tools have been very effective in helping our customers engage with us in real-time, and even more so during the pandemic, with the country going through multiple phases of lockdown and smart lockdown,” Sachak added.

EFU Life wins big at Pakistan Digital Awards

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EFU Life Assurance Ltd, Pakistan’s leading life insurance company, wins the ‘Best Insurance Tech of the Year’ and ‘Best API’ awards. This is the fourth consecutive year that EFU Life has been recognized by Pakistan Digital Awards for its revolutionary and innovative approach towards better services. On behalf of EFU Life, the awards were received by Ashfaque Ahmed, General Manager Technology and Ahmar Hasan, Senior Manager Technology.

EFU Life was awarded ‘Best Insurance Tech of the Year’ award for its RPA (Robotic Process Automation) technology which has helped reshape insurance by designing a high-growth business strategy while reducing cost. This solution is aligned with the digitalalization strategy of EFU Life and will help optimization of our business processes with minimal or no manual intervention.

‘EFU Life API Solution’ is the first in the industry to be integrated with various aggregators to sell life insurance products online, in addition to enrolling many business partners, web applications, mobile apps and social media services. Through this the Company attains the capability to add new products, business lines and customer services solutions and collaborate with upcoming Insurtech players, start-ups and incubators.

Pakistan Digital Awards is a distinctive award that recognizes the efforts by companies and digital agencies for creating a significant impact on businesses and lives of individuals through innovative ideas and creativity.

EFU Life Wins 7th International Environment, Health & Safety Award

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EFU Life Assurance Ltd, the leading private life insurance provider in the country, has been conferred with ‘International Environment, Health & Safety Award’ in the category of ‘Support for Health Care Organizations’ at the 7th International Summit & Awards on Environment, Health and Safety organized by The Professionals Network and Ethical Business Update (EBU).

Ms. Evelyn D. Abrogena, Head of CSR, EFU Life Assurance Ltd., received the award on behalf of the Company. The award recognizes Company’s efforts towards the health sector and its role for environment safety.

EFU Life has been at the forefront of promoting and contributing to the causes of healthcare, education and environment and believes in playing a pivotal role in building a positive relationship with the society in which it operates. EFU Life has joined hands with numerous renowned non-governmental organizations for a safe and healthy Pakistan.

EFU Life Hemayah Surplus Distribution 2020

EFU Life is pleased to announce a distribution of 80% of its 2020 surplus from EFU Hemayah (Window Takaful Operations) amongst its Individual Family Takaful Participants for the year ended 31st December 2020. This is the Company’s 4th consecutive year of distribution. The surplus will be distributed in the form of extra units to all active participants, in proportion to their respective Takaful donations contributed towards the IFPTF (Individual Family Participants Takaful Fund) by each participant.

EFU Life has the distinction of being the first window Takaful operator in the country when we began our operations in February 2015 under a dedicated brand – Hemayah. We offer a range of takaful solutions focusing on Takaful protection, savings, education and retirement. EFU Life has proven to be a leader in providing financial solutions to the public. With a dedicated focus on promoting Takaful in Pakistan, EFU Life is on the path to becoming the premier Takaful provider in the country, while at the same time being a catalyst in the continued progress of the Takaful industry in Pakistan.

EFU Life Wins Silver at Effie Awards 2021 for its Digital web-series ‘Humrahi’

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EFU Life Assurance Limited, the leading life insurance provider in the country, has been awarded ‘Silver’ at the Virtual Effie Awards Ceremony 2021 in the category of ‘Branded Content’ for Humrahi, a digital web-series. This is the 5th recognition for ‘Humrahi’ after winning the ‘Gold Effie’ for Season 1 and international wins at Dragons of Asia for ‘Best Campaign in the Country’ and ‘Best Use of Media across all countries’ along with MAA Globes 2019 win for ‘Best Use of Media category’.

The branded content category recognizes brands for efforts to effectively reach its target audience through the creation of original branded content and how it relates back to the overall brand and business goals; how effective the brand was in media planning and distribution, and how the content was shared by the audience and the results achieved for the brand and business. The category is contested across all industries and is not limited to a specific marketing medium.

EFU Life launched ‘Humrahi’ on Digital, with a targeted approach to reach its audience to change the perception of life insurance amongst the millennials through an unconventional message of life planning, and with the key objective of positioning it as a smart choice for savings and future planning.

The Effie Awards were launched in 1968 by the New York American Marketing Association as an awards program to honor the most effective advertising efforts. Effie Pakistan is a not-for-profit initiative between Pakistan Advertisers Society and Effie Worldwide. The annual award is presented to recognize the most significant achievement in marketing communications: ideas that work.

EFU Life had partnered with Mullen Lowe & Rauf Pakistan for creative strategy and execution and Mediavest Pakistan for media planning and execution.

EFU Life Wins the ‘People’s Choice (APAC & EMEA)’ Award at Global SummerHack 2021

Recently, the EFU Life team participated in SummerHack 2021 – a global insurance Design Thinking ideathon organized by Cookhouse Labs, in collaboration with InsurLab Germany and msg global. SummerHack 2021 was a 2-day ideathon with 100+ innovators who were represented by 12 teams from 16 countries from APAC, EMEA, and the Americas.

Based on the challenges faced by customers due to the pandemic, this year’s theme was “New Times, New Experience” and the participating teams were asked to prepare a blueprint for a product or service idea. The global teams raced against the clock to develop new solutions to the theme, and winners were acknowledged based on their creativity, innovativeness, and business plan feasibility.

The EFU Life team was headed by Mr. Zain Ibrahim, and accompanied by Mr. Ashfaque Ahmed, Mr. Arshad Iqbal, and Mr. Raza Hassan. Their proposed innovative solution was called ‘Bread Protects’ and aimed at tackling the ‘Access to Insurance’ challenge to cater to the underserved population segment. The solution was awarded the title of ‘People’s Choice (APAC & EMEA)’. EFU Life was the only company to represent Pakistan at this global event.

Inspired by a test kitchen, Cookhouse Labs is a leading insurance innovation lab offering a collaborative space to the global community of insurance professionals with a vision to foster co-creation and ideation to solve industry problems using the Design Thinking methodology. Through this, they aim to collectively develop an ecosystem of digital excellence and strive to make insurance better globally. Cookhouse Labs was founded in 2017 and currently has offices in Canada and the Netherlands.

EFU Life and JS Bank Strengthen Partnership for Life and Health Protection Solutions

EFU Life Assurance and JS Bank have joined hands and reached new heights by launching innovative offerings to protect individuals and their families from any and all financial risks when it comes to their lives and health.

An agreement between the two entities was signed at the EFU Life Head Office between President & CEO JS Bank – Basir Shamsie and MD & CEO EFU Life – Taher G. Sachak, in the presence of senior executives from both teams. The event saw the launch of EFU Cover Shield Plan which covers debt payments in case of demise of the insured while EFU Employee Protector Plan provides employed individuals with a “Salary Continuation” feature.

Speaking at the occasion Basir Shamsie stated, “Healthcare has long been our pivotal focus area. We have always strived to give back to the community we serve through innovative products that safeguard their safety and well-being. We are pleased that our long-standing association with EFU Life has enabled us to provide top-notch services and offerings to our customers and their loved ones.”

Sharing his thoughts Taher G. Sachak added, “We are pleased to further enhance our relationship with JS Bank through the addition of these new innovative products. Customer segmentation is gaining more importance than ever since the needs of the Customers are constantly evolving. These are highly relevant products, especially in the current times, in the context of financial protection and planning for Bank’s Customers”.

With the commitment demonstrated by the management from both organizations to enrich and enhance the livelihood of its people, the goal to provide innovative healthcare in mitigating life and health risk has become easier.